Introduction
Transformation Within ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following personal information:
Contact Information: Name, email address, phone number, location
Programme Information: Information you provide when applying for mentorship, group programmes, retreats, or membership
Payment Information: Billing details processed securely through third-party payment providers
Communication Data: Correspondence via email, contact forms, or WhatsApp
Technical Data: IP address, browser type, device information, and website usage data
How We Use Your Information
We use your personal data to:
Provide and deliver our services (mentorship, programmes, retreats, membership)
Process payments and send confirmations
Communicate with you about your participation and programme updates
Respond to enquiries and provide customer support
Send marketing communications (only with your consent)
Improve our website and services
Comply with legal obligations
Legal Basis for Processing (GDPR)
We process your personal data based on:
Consent: You have given clear consent for specific purposes
Contract: Processing is necessary to fulfil our services to you
Legal Obligation: We need to comply with legal requirements
Legitimate Interests: We have legitimate business interests that don't override your rights
How We Share Your Information
We do not sell your personal data. We may share information with:
Service Providers: Payment processors, email service providers, website hosting
Legal Requirements: When required by law or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.
Your Rights
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time
To exercise these rights, contact us at [email address].
Cookies
Our website uses cookies to improve your experience. You can control cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organisational measures to protect your personal data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
International Transfers
Your data may be transferred and stored in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, contact us here.
